Forms and Documents

Automatic Pre-Authorization Payment Plan
Conditions of Service
Continuous Service Agreement
Electrical Service Application
Connection Impact Assessment Application
Honeywell manual
Residential Low Income Eligibility
Service Agreement Form
Decision and Rate Order
Transformer and Metering Installation Specification
Understanding Global Adjustment

Ontario Electricity Rebate Effective November 1, 2019
Effective November 1, 2019, the Province of Ontario replaced the 8% Provincial Rebate with a new 31.8% Ontario Electricity Rebate (“OER”).

There are new notice requirements for the OER for residential multi-unit accounts. Please review the eligibility requirements and complete the attached “Ontario Electricity Rebate Eligibility Form” and return by January 31, 2020.

Click here to download the Ontario Electricity Rebate Eligibility Form.

Distribution License
Click here to view our current Electricity Distribution License - December 5/19. (PDF)

Customer Service
519 631-5550

24/7 Emergency Response Only
519 631-0311

Outage Information