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Industrial and Commercial Services

Contractors, consultants or building owners installing new or upgrading electrical services should review St. Thomas Energy’s Transformer and Metering Installation Specification and must complete the Electrical Service Application and send it to the Engineering Department at:

Entegrus Powerlines Inc.
135 Edward Street
St. Thomas, Ontario N5P 4A8
Attention: Engineering Department
Phone: 519-631-5550 ext. 5253
Fax: 519-631-2243
Email: customerservice@entegrus.com

All information and drawings submitted to Entegrus Powerlines will be protected by the Personal Information Protection & Electronic Documents Act (PIPEDA).

The information requested on the application must be provided to the Engineering Department along with a site plan drawing showing existing and proposed property lines, existing and proposed building footprints, existing pole locations, proposed electrical room and/or proposed metering location and show how the metering can be accessed. All drawings are to be submitted in AutoCAD Format. For large services where a dedicated transformer will be required, the site plan should also show the proposed transformer location. All transformer locations must be approved by Entegrus Powerlines.

Typical Pad-Mount Transformer Installations Drawings are also available along with typical schematics. Typical Pole-Mount Transformer Installation Drawings are also available.

If new services and meters are being added to an existing main service in an existing commercial or industrial building, a site plan drawing will not be required but a drawing showing the electrical room with the new proposed meter location(s) will be required.

A quotation will be sent to the customer or customer’s representative. All design and construction must be compliant with Regulation 22/04. If transformers are required, transformer delivery can be up to 14 weeks from the time payment is received. If easements are required, the customer is responsible to obtain any legal registered easements and send a copy to Entegrus Powerlines before the service is energized.

All work completed by electrical contractors must be inspected by the Electrical Safety Authority (ESA). After the installation has been inspected, the electrical contractor is responsible to schedule the connection date with Entegrus Powerlines.