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St. Thomas Energy is now Entegrus Powerlines

This website is dedicated to former St Thomas Energy customers, all other customers click here to visit

Information for customers regarding Covid-19 Click here to visit our dedicated webpage

Introducing My Account: Your New Customer Portal

My Account is our all-new customer portal designed to keep you connected and provide the best possible customer experience when managing your Entegrus account. This replaces the former Customer Connect.

To view your consumption, receive and pay e-bills, and sign-up for account notifications through this powerful, mobile-friendly tool. Register here.

About us

Entegrus proudly serves over 58,000 customers in Southwestern Ontario. We are committed to operating with local values in mind, while delivering safe, reliable and exceptional service.



Our Vision

To be an industry leader in all we do.

Our Values

• Safety • Inspired & Empowered People • Customer and Community Focus • Operational Excellence • Sustainable Growth


Customer Service & 24/7 Emergencies
519 631-5550

Outage Information

My Account

My Account gives you access to your current consumption data and records for you the last two years, change your personal preferences such as paperless billing, compare your usage with similar accounts and so much more!

Register / Login